H-E-B Pharmacy at 28550 U.S. 290 in Cypress, Texas

Customer Reviews about H-E-B Pharmacy

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  Horrendous customer service, rude. This is the second (and last) time I've had a problem here. The first time my 7 yr old had a liquid antibiotic prescription that they screwed up...wrong flavor AND they only gave us half the prescription. Took 3 trips to the pharmacy for them to get it correct. Today I went in to to pick up 2 prescriptions. On my first trip I was told only one is available and the other I would have to pick up tomorrow. When I got home, I discovered they gave me the wrong prescription for the first one. So I went back to return the incorrect prescription for a refund. Without explaining anything to me, the clerk tells me he is refunding me $6. I paid $10. I asked why I was only getting $6 back and he proceeds to berate me about the refund and that difference is because he was taking the cost of the second prescription from the cost of the first. So now, after 5 minutes before he had told me they didn't have the second prescription, magically it's in his hands. He couldn't be bothered to tell me it was available until after drumming up an argument with me. I will never go back to this pharmacy again.
  January 07, 2017

  by Trey Smith

Opening hours Closed now

Tomorrow: 09:00 am — 09:00 pm

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About H-E-B Pharmacy in Cypress